If you have reduced mobility, the app and the video player are fully accessible to switch users, switch settings can be adjusted within the accessibility settings. Please note terms and conditions apply, and are accessible via the link at the bottom of the page. By taking these embed codes you are agreeing to the terms and conditions.
This clip is for promotional use only. Please credit Channel 4 and include transmission details. How can we help? It helps us get to know you better and deliver more targeted advertising which is how we fund our programming. As a government-owned, not-for-profit organisation, the revenue we make from advertising doesn't go to shareholders — it goes back into making more programmes.
Knowing more about our viewers also means we can restrict age related content to the right audience and ensure children and young people are unable to access inappropriate content on the service. Our Privacy and Cookies policies provide all the information you need to understand how, where and why we use your data. But you are in control and can update your preferences at any time, including by opting out of targeted advertising, personalisation and data pairing.
To do this, sign in to your account at www. It's up to you whether you want to receive emails from us, but even if you haven't opted in to receive emails, we may still need to send you service messages, which will contain important information about our services, such as changes to our policies. For Data Protection reasons we are not permitted to capture or store the personal details of under 16s.
When you are logged in you will see 'My 4' in the navigation menu at the top of the page. By clicking on 'My 4', a menu beneath this will open up, giving you a link to sign out. If you are logged in you will see your display name at the top of the page. To check if you are logged in, open the menu at the top of the screen.
If you are logged in you will see your display name at the top of the menu. When you are logged in you will see your display name at the top of the page. Next to your display name there will be links to 'manage Your account' and to 'log out'.
Go to the All4. Then click on the 'Forgotten Your Password? Enter your email address and select the Reset Password button. We will email you a link to reset your password. Go to My 4 and select to sign in. Then select the Forgotten your password option. Tap the Sign in button via the menu. Then select 'Forgotten Password? To reset your password, go to www. If you have entered your date of birth incorrectly and need to change it, please contact us at www. To delete your Channel 4 account fully anonymise all your personal data that we hold, sign in on the All4.
Select the 'Account settings' and click on 'Close Your account' tab. Click on the 'Close Account' button and then again on the next page to reconfirm you wish to close Your account. If you can't find the programme you're looking for it could be due to a number of different reasons. It may be the case that the programme is no longer on the service programmes that have been selected for Catch-up are only available for 30 days after broadcast.
Alternatively, Channel 4 may not own the rights to show this programme on All 4. Finally, it could be that the programme has not been selected to be made available on the All 4 service. If there is a programme you particularly want to see on All 4, let us know and we can check if it will be coming in the future or we can pass on your suggestion that it should!
The All 4 service is available to over 16s. We ask for your date of birth to ensure that users are old enough to create an All 4 account and that age appropriate content is served. It's also used to make our advertising more relevant to you. You can only change the password you created when you registered using Channel 4's registration. To change your password, sign in to the All4. Click on the Personal Details section and then Edit Password.
Confirm your current password, then enter and reconfirm your new password. Click on the Save my changes button. You will remain signed in but your password will be updated immediately. Channel 4 must acquire specific rights to provide programmes on All 4 that aren't always covered by existing television rights.
Therefore it can't be guaranteed that all programmes will be available to view. Every programme made available as part of the All 4 service has a rights period or "length of availability" associated with it.
An episode which has been broadcast in the past 30 days on one of our channels will have certain "catch-up" rights, and the episode will only be available in line with this rights window. The expiry date reflects this window, and this will differ from programme to programme. If there is no expiry date displayed this means that the programme is available on-demand for at least the next 30 days.
We take accessibility seriously and whilst we aim to subtitle as much content as possible, unfortunately, not everything on All 4 will carry subtitles. In particular, this could be some of our older content that was subtitled live on our linear services or where the version of a programme on All 4 differs to the one originally broadcast. Subtitles are supported on most of our platforms and we are committed to continuing to extend accessibility on All 4 where possible.
The Parental PIN is set specific to the platform you are using. Instructions on how to disable a PIN are described for each platform below. This should disable your current PIN. This will disable your current PIN. Go to the 'Settings' option from the menu.
You'll be able to resume playback from where you left off in an episode, and this works across devices too so if you switch from your PC to your iPhone, for example, your resume point will be remembered. Similarly if you press pause, you will be able to resume when you select that episode again. DRM stands for Digital Rights Management, which is a software system used to administer and protect the licences of video, music and other assets in a digital environment.
Please contact us at www. Go to the Parental control page where you can specify that you want a PIN to be set up on 18 rated content. Select this option and enter in your 4-digit PIN. Select Parental Control from the 'Settings' menu item where you can specify that you want a PIN to be set up on 18 rated content. Select Settings from the YouView Menu on your remote control. Go to the Parental control Page here.
The page will inform you that you have set-up a PIN and the level at which you set it. Go to the Parental control Page within settings. Select 'Deactivate PIN'. Then select the Parental Controls area and select Restrict rated programmes. Enter your Parental PIN. Click here Opens in new window to learn more. Streaming requires an internet connection that's free of bottlenecks.
However, the internet isn't a direct pipeline from the source to you. If any one of them is carrying too much other traffic, the streamed content may be interrupted and pause. Our streamed content is 'buffered' to help prevent such problems, but sometimes delays are unavoidable.
Usually the delay only lasts a few seconds, and the stream picks up where it stopped. Streaming problems are more likely to occur on a slow computer or device that has a smaller memory and processing power. Even with a fast computer or device, if you have too many applications open it could slow down your media streaming.
If you notice things are sluggish, close all unnecessary applications and windows on your computer or device. The faster your network connection modem, cable, DSL and computer speed in megahertz , the higher the quality of the stream. In order to stream content it has to be quite heavily compressed. Called All 4 it adds a lineup of new features, including live streaming to mobiles and event-based content.
The service has been split into three different sections. Predictably, 'On soon' is the place to see trailers for upcoming shows, and any shows Channel 4 airs first online. To view any long-form content from All 4 you'll need to register for the service. My 4 : Depending on the All 4 version you're using, you can sign up to a free My 4 account and this stores your favourited content and gives you personalised recommendations of things to watch.
Also, if you start an on-demand programme but start doing something else, you can easily resume your viewing from the My 4 tab when you're ready. Audio description : Along with subtitles on a large proportion of its programmes, Channel 4 also has a lot of content on All 4 with audio description. All 4 even has an entire section dedicated to this that presents programmes with a voice narrating the action for blind or visually impaired users.
Make sure you have the latest version of Flash player installed on your computer, too, and that your browser is upgraded to the latest version. Even if you're a citizen of the UK you cannot use All 4 while abroad. However, if you use the iOS or Android smartphone or tablet apps, you can download content as covered above.
Once you have downloaded the programme, you can watch it offline or overseas while on the plane or at the beach.
Ensure you have all your content fully stored on your device before you go away to avoid disappointment with failed downloads. Everything you need to know about Channel 4's online TV service, from how to use it to what you can watch.
W Which? Editorial team.
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